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Health data reporting allows DataCore to monitor your cluster and step in quickly when issues arise. The cluster's generated health report data is viewable in the Swarm UI; this is the "health check" that the Swarm cluster automatically sends to Support.

Best practice

DataCore monitors the health information of clusters and provides 24*7 technical supportmonitoring. To include Gateway version and feature reporting, add the needed authorization, the [storage_cluster] section of Gateway Configuration. (v6.0)

Contact DataCore Support for disabling health reporting if data sharing needs to be disabled altogether.

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Tip

Troubleshooting

If any challenges while accessing the health report, check the cluster network connectivity to the Internet and verify the following:

  • cluster name is populated.

  • There is a cluster settings file

  • The support.uri parameter has not been disabled.

Contact DataCore Support Team for 24*7 supportmonitoring.

Proxy for Health Reports

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