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Browse to the uploader and transfer the file directly using a modern web browser.
https://support.cloud.caringodatacore.com/uploadertools/uploader
DataCore Support is automatically notified of the link to the file and the link is attached to the ticket. This uploader tags the file with metadata specific to support and is the preferred method for transferring data to DataCore Support.
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The uploadtosupport function included in the file "bashrcforcustomers" in the Support bundle:
Add the following to the /root/.bashrc file if the bundle is downloaded:
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This puts the file in a bucket called cli-uploader. A notification is sent automatically within 10 minutes.
| Infotip |
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Tip For convenience, a reference to the support tools is located in a PDF within the bundle itself. |
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