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  1. Type the following to enable the uploadtosupport function in the local shell:

    Code Block
    source /root/dist/bashrcforcustomers

  2. Type the following to upload the bundle to DataCore Support. Verify the TGZ file is uploaded and not the 0 byte root directory:

    Code Block
    uploadtosupport [new-bundle-filename].tgz

  3. Enter the ticket number when prompted for a client name and ticket number.

  4. The uploader automatically adds the bundle to the ticket and notifies DataCore Support. There is no need to email DataCore Support or make any changes to the ticket.

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